Privacy Policy

Ashray Seva Sansthan is a non-profit organisation registered in India and recognised under Sections 12A and 80G of the Income Tax Act, 1961. The organisation is committed to respecting the privacy of its donors, beneficiaries, volunteers, and website visitors.

This Privacy Policy explains how Ashray Seva Sansthan collects, uses, stores, and protects personal information shared with us through the website ashray.org.in.


1. Information Collection

Ashray Seva Sansthan collects personal information only when a user voluntarily provides it, including while making a donation or registering for specific initiatives.

The information collected may include:

  • Name

  • Email address

  • Postal / mailing address

  • Telephone or mobile number

  • Payment-related details (processed securely through authorised payment gateways)

  • Any other information voluntarily provided by the user

Ashray Seva Sansthan does not collect personal information without the user’s knowledge or consent.


2. Use of Personal Information

General browsing of the Ashray Seva Sansthan website is anonymous. We may collect limited non-personal information such as:

  • Date and time of visit

  • IP address (for security and analytics purposes)

  • Internet service provider

This information is used only for internal analysis, website improvement, and statistical purposes.

Personal information provided by users is used solely for the following purposes:

  • Maintaining accurate donation and accounting records

  • Issuing donation acknowledgements and receipts

  • Communicating organisational updates, newsletters, or reports (with an opt-out option)

  • Responding to user queries and requests

  • Ensuring compliance with applicable laws and regulations


3. Data Security & Confidentiality

Ashray Seva Sansthan treats all personal information as strictly confidential.

  • Personal data is accessed only by authorised personnel.

  • Information is never sold, rented, traded, or shared with any third party, except:

    • Payment gateway partners for processing donations

    • Government authorities if required by law

We implement reasonable administrative, technical, and security safeguards to protect user information against unauthorised access, misuse, or disclosure.


4. Data Retention & Deletion

Ashray Seva Sansthan retains personal information only for as long as necessary to fulfil its stated purposes or to comply with legal and regulatory requirements.

If a user requests deletion of their personal data by writing to us, such data will be deleted within two (2) working days, subject to statutory obligations.


5. Privacy of Mailing Lists

Individuals who subscribe to Ashray Seva Sansthan’s mailing lists through the website or campaign activities may receive informational emails related to our programmes and initiatives.

Ashray Seva Sansthan does not sell, rent, loan, trade, or lease email addresses or contact details to any third party.
Subscribers may opt out of communications at any time.


6. Cookies Policy

Cookies are small data files placed on a user’s device to improve website functionality and user experience.

  • Cookies help us understand website usage and improve performance.

  • Users may configure their browser settings to accept, reject, or notify them about cookies.

Please note that disabling cookies may affect certain features of the website.


7. Payment Gateway Security

Ashray Seva Sansthan uses secure and reputed third-party payment gateways (such as PayU) for processing online donations.

  • Payment transactions are protected using SSL encryption

  • Ashray Seva Sansthan does not store credit/debit card or banking information

  • Payment data is processed directly by the payment gateway under their respective privacy policies


8. External Links & Third-Party Services

The Ashray Seva Sansthan website may contain links to external websites or embedded services (such as YouTube or social media platforms).

Ashray Seva Sansthan is not responsible for the privacy practices, content, or data handling of external websites. Users are encouraged to review the privacy policies of such websites before sharing personal information.


9. Changes to This Privacy Policy

Ashray Seva Sansthan reserves the right to modify this Privacy Policy as required to comply with legal, regulatory, or operational changes.

Any updates will be published on this page. Continued use of the website constitutes acceptance of the revised policy.


10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 info@ashray.org.in